We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.

Original German Car Spare Parts BMW Mercedes Porsche VW Audi Original German Car Spare Parts BMW Mercedes Porsche VW Audi
Menu Search Account
Cart
Search
  • Account
  • Wish List
  • Sign In
  • Sign Up
Skip to Content
Call Us: +49 (0) 2472/8036364
  • Fast & Cheaper Shipping
  • Information before you order
Welcome to our shop!
Compare Products
COVID-19 OUTBREAK! Orders can still be placed at the moment, but be aware that the situation may change at anytime! Dispatch and Delivery still taking place too but probably slower than usual!
Original German Car Spare Parts BMW Mercedes Porsche VW Audi Original German Car Spare Parts BMW Mercedes Porsche VW Audi
Menu
  • Home
  • AUDI PARTS
  • BMW PARTS
  • MERCEDES BENZ
  • VW PARTS
  • LATEST ORDERS
  • About Us
  • Home
  • Return/Cancellation of goods

Returns - Cancellation - Refunds Policy

Thank you for purchase at Thomas Mueller German Spare Parts e.K.

Individual handling for Returns and Refund.

Goods delivered can't be returned!

Ordered placed can't be cancelled!

If the customer even though decide to return the goods or cancel an order,

German Spare Parts will keep 40% of the total paid amount and only 60% will be refunded

The reason for it is that we can't return the goods to the manufacturers when it is ordered .

Please get in contact with us to arrange any returns of purchased goods.

We handle every return individually.

Important : To be eligible for a return, please make sure that:

  • Electronic spare parts is impossible to be returned

  • The product is in its original packaging

  • The product isn't used or damaged

  • You have the receipt or proof of purchase

  • Products that do not meet these criteria will not be considered for return.

      • By phone number: +49 (0) 2472/8036364

      • By email: refund(at)german-spare-parts.net

    Shipping charges

    Shipping charges incurred in connection with the return of a product are non-refundable.

    You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping to German Spare Parts.

    Damaged items

    If you received a damaged product, please notify us immediately for assistance.

    Sale items

    Sale items can't be refunded.

    Contact us

      • By phone number: +49 (0) 2472/8025531

      • By email: refund@german-spare-parts.net

  • Search Terms
  • Privacy and Cookie Policy
  • Advanced Search
  • Orders and Returns
  • Contact Us
  • About Us
  • Customer Service
About Us
Original Auto Spare Parts from Germany

We are TM German Spare Parts, a German-Mauritian company who decided to supply mainly Mauritius in German original Spare Parts. We live in German and speak German, English, French and Creol. We supply second hand spare parts and new parts.

More
Information
  • Legal Notice
  • Cookie Policy
  • Privacy Policy
  • Payment
  • Site Map
  • Shipping
  • Return of goods
  • Terms of service
  • Follow Us On Facebook
Company Info
1

TM German Spare Parts supplies original spare parts from Germany.

2

TM German Spare Parts provides non-binding quotations.

3

Your goods will be safely packed and shipped.

4

Safe and Fast Delivery with Air Freight or Ocean Freight.

Contact Information

Call Us: +49 (0) 2472/8036364
Mobile: +49 (0) 151/12332740

WahtsApp:+49 151/12332740
WahtsApp:+49 160/6377445

contact(at)german-spare-parts.net

support(at)german-spare-parts.net

Call our Support on Skype

Skype Support
Newsletter
Copyright © 2017 - 2021 TM German Spare Parts. All rights reserved. All logos used on our pages are registered trademarks of the respective manufacturer. German Spare Parts is not affiliated with any automobile manufacturers. Manufacturer names and/or part numbers are used only for identification purposes.
Payment methods
WA button WA button